(0)3705 117 118

International Leader in Wallcoverings

Careers at Muraspec Wallcoverings


At Muraspec, everyone makes a difference, so we are committed to finding talented individuals to join our team. We have found that once people come onboard, they stay and grow with the business.

We offer rewarding roles in a variety of disciplines and support individual career progression.


Muraspec Wallcoverings is an international leader in the commercial and bespoke wallcoverings industry. With a heritage dating back to the 1850s, we have developed a global reputation for outstanding product quality, impressive design, and exceptional customer service and technical support.

We pride ourselves on our collaborative and inclusive culture that brings together a committed team who are passionate about what they do.


Job Title: Sales Support Assistant
Company: Muraspec
Department: Sales
Location: Hemel Hempstead

Muraspec Decorative Solutions is a well-respected designer and manufacturer of commercial and high end residential wallcoverings. The company is well established in both the UK market and overseas. Passionate about customer service, Muraspec is committed to long term relationships with its customers and employees, who are empowered to take responsibility for their individual contributions to the Company’s success.

Main Aim of the Job

To support the Sales Team by ensuring all customer orders, enquiries and queries are dealt with efficiently and accurately so that customers receive the best customer service and that all sales and marketing opportunities are fully exploited from all customer contact, promoting best possible perception at all times.

Principal Performance Objectives

• Answer customer enquiries and follow up with customers about their order status.

• Create and process orders in a timely manner, processing requests for rush orders and review pending orders and customer requests to ensure customer satisfaction.

• Manage customer accounts, following up with customers for administrative purposes and providing troubleshooting assistance for orders, account statuses and other problems.

• Handle administrative duties for the sales team.

Essential Baseline Work Experience

• Proven work experience as a Sales Support Specialist

• Hands on experience with CRM systems

• Proficiency with MS Office Suite, particularly MS Excel

• In-depth understanding of customer service practices

• Excellent communication skills

• Analytical and multitasking skills

• Teamwork and motivational skills

• Ability to manage own time/prioritise

• Communication skills

• Listening skills

If you’re interested in a career with Muraspec, please send your CV to our HR team at

Fill the form below and submit your CV